Case Studies

Case Studies

Hospitality Client

iTECH has been involved in various aspects of this client's Property Management system. The unique Property Management System is one of the only property systems that utilize Single Image Inventory architecture and is a fully integrated platform allows various brands within the parent brand to take full advantage of the Enterprise values like HHonors, CRM, Revenue Management, Third Party Selling channels (Travelocity, Getthere.com, travel click, etc.) and Corporate negotiated rates to maximize revenues...

The new centralized system allows for:

Customer Relationship Management - CRM.
Operations Audit that provides the capability to review and adjust the financial data before uploading financials to the financial systems like Peoplesoft.
Reporting Portal -for past and future booking trends, key hotel marketing reports, etc.
And many more…

To learn how iTECH is involved in the development, QA and maintenance of this Microsoft Technologies based application…

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Manufacturing Client

This is a global paper and packaging company that is complemented by an extensive North American Merchant distribution system with primary markets and manufacturing operations in North American, Europe, Latin America, Russia and North Africa. They are over a 100 year old global company that is headquartered in New York, NY.

In the United States, the company operates pulp, paper & packaging mills, converting & packaging plants and wood product facilities. The company has similar manufacturing facilities in Europe, Asia, Latin America and South America as well. The company also distributes printing, packaging and graphic arts, maintenance and industrial products principally through a distribution network primarily based in the United States. In addition the company also owns or manages over 600,000 acres of forestlands worldwide.

To learn more as to how iTECH is currently involved in their SAP based core manufacturing application…

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IT organizations require communication procedures that describe the flow of information i.e. who needs to receive what information, in what order, and what steps to be taken next. Simple broadcast messaging by itself is not enough, even within a secure network. These activities need to be effectively communicated and coordinated in a reliable, timely, and secure manner between the appropriate participants at different times through a messages life cycle. Effectively communicating information and having flexible control of its distribution, monitoring, and contingency plans, are some of the challenges faced.

To learn more of how iTECH was involved in the development of this robust, scalable open source based PDCM unified messaging communication services product being made available as SaaS or provisioning and customizable options… 

Click here for info on Case Study